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Today, Attorney General Tong and Consumer Counsel Coleman applaud the Public Utilities Regulatory Authority’s approval of their jointly filed agreement in Charter’s acquisition of Cox Communications’ Connecticut operations. PURA’s approval makes enforceable a comprehensive package of consumer protections designed to strengthen pricing transparency, improve service reliability and outage reporting, safeguard customer rights, and invest $3 million in digital access and literacy across the state.

United Illuminating (UI) and Eversource standard service supply rates are going up. Those customers will pay higher bills beginning in January.

Today, OCC released our July 2025 newsletter detailing important information for regulated utility consumers and updates on key proceedings, recent changes in law and how customers can get involved.

Today, the Connecticut Supreme Court upheld PURA's 2022 final decision ordering a $40 million reduction to Aquarion Water Company's rate increase request

Standard Service Rates for United Illuminating and Eversource customers decrease on July 1, 2025. However, consumer bills may not decrease due to increased cooling system usage during summer months.

Today, OCC announced that Connecticut’s communications consumers will see lower bills and stronger protections under a groundbreaking agreement securing major commitments from Verizon and Frontier.

Today, Consumer Counsel Coleman expressed strong support for the New England States Committee on Electricity’s (“NESCOE”) call for Eversource to pause its proposed Eastern Massachusetts Underground Cable Modernization Program (“UCMP”) due to outstanding questions related to reliability and cost-effectiveness of the proposed project plans.

Consumer Counsel Coleman the Superior Court's decision to uphold PURA's decision in the 2022 United Illuminating rate case in which the Orange-based electric distribution company sought an increase of $131 million and PURA's final decision slashed the request based on a lack of company supported evidence, granting an increase of $23 million.

Today, OCC released our January 2025 newsletter containing important information for consumers, such as changes in rates and impacts to ratepayers, a summary of OCC's recent efforts and a look ahead at what is to come.